"We", "Us", "Our", or "the Company"
Effective Date:
10th December 2025
Last Updated:
10th December 2025
Radiant TechVerse Technologies Pvt. Ltd. (hereinafter referred to as “We”, “Us”, “Our”, or “the Company”) owns and manages the website https://rtechverse.com and all associated digital platforms, applications, communication channels, and offline service touchpoints (collectively referred to as the “Website” or “Platform”).
This Privacy Policy explains how We collect, use, process, store, disclose, and protect your personal data when you engage with us — whether through our Website, email, meetings, project documentation, IT service delivery, job applications, or any other means of communication.
We are committed to upholding the highest standards of privacy and data protection in accordance with applicable Indian laws and global best practices.
By accessing or using our Website, or by providing your personal data to Us, you confirm that you have read, understood, and agreed to the practices described in this Privacy Policy.
1. Information We Collect
Mode of Collection
We collect information about you directly through:
- Forms, inquiries, or project requirements submitted on our Website
- Communications via email, phone calls, WhatsApp, social media, or video meetings
- Contracts, proposals, onboarding documents, or NDAs shared with us
- Engagements during IT service delivery, consulting, and support
- Job applications submitted online or offline
- Networking events, business meetings, or referrals
- Third-party sources such as recruitment portals, partner platforms, and service providers (with your consent where required)
We may also monitor and record communication for operational, quality, and compliance purposes.
Types of Information Collected
Category Examples
- Personal Information:Name, address, email ID, phone number, company name, role, identification details (if required for verification)
- Professional Information:Project details, IT requirements, service history, client organisation details, business documents
- Technical Data:IP address, browser type, device info, OS version, login activity, cookies, access logs
- Service & Usage Data:System logs, integration data, user activity for services we deploy, support tickets
- Payment & Contract Data:Billing address, GST/PAN, invoicing details, agreements, SOWs
- Employment / HR Data:Resumes, qualifications, identity proof (where required), references, skills data, interview evaluations
- Offline Interaction Data:Visitor logs, CCTV footage at office premises
- Communication Data:Emails, calls, chats, or documents exchanged with our teams
We do not collect sensitive personal data unless explicitly required for legal, employment, or security purposes.
2. Use of Information
We collect information about you directly through:
- Providing IT consulting, development, and technology services
- Responding to inquiries, support requests, and proposals
- Managing client and vendor relationships
- Creating project documentation, integrations, or deployments
- Enhancing our products, solutions, website, and user experience
- Maintaining infrastructure security, monitoring, and compliance
- Sending updates or marketing communications (only with your consent)
- Fulfilling legal or regulatory obligations
- Conducting interviews, recruitment, and employment processes
- Managing internal operations and business improvements
3. Lawful Basis of Processing
We process data based on:
- Consent:When you willingly provide information or opt in to receive updates.
- Contractual Necessity:When data is required to enter, manage, or fulfill client projects, SLAs, or vendor agreements.
- Legitimate Interest:For business operations, analytics, fraud prevention, and service improvement.
- Legal Obligation:To meet compliance requirements under applicable Indian laws.
- Vital Interests:In rare cases, to prevent harm or ensure safety.
4. Data of Children
Our services and Website are intended for professionals and businesses.
We do not knowingly collect data from individuals under 16 years of age.
If you believe a child has provided personal data, please contact us immediately for deletion.
5. Persons with Disabilities
We may process data of persons with disabilities strictly for lawful employment or compliance purposes, and only with appropriate consent.
6. Sharing & Disclosure of Data
Internal Teams
Employees who need access for project execution, support, billing, or communication.
Third-Party Service Providers
Cloud services, hosting providers, software vendors, auditors, consultants, payment processors, HR portals — all bound by confidentiality agreements.
Legal & Regulatory Authorities
When required by law, investigations, or judicial orders.
Business Transfers
In case of mergers, acquisitions, fund-raising, restructuring, or transfers of business operations. We ensure all third parties follow strict data protection standards.
7. Data Retention
We retain information only as long as necessary for:
- The purposes for which it was collected
- Ongoing projects and service relationships
- Legal, regulatory, tax, or audit requirements
Data that is no longer needed is securely deleted, anonymized, or archived.
8. Your Rights
Subject to applicable laws, you may:
- Access your personal data
- Request corrections or updates
- Request deletion of your information
- Restrict or object to processing
- Withdraw consent
- Request data portability (where feasible)
- File a grievance or complaint
To exercise these rights, contact us at: info@rtechverse.com
9. Data Security
We implement strong technical and organisational measures, including:
- Encrypted data storage and transfers
- Secure cloud hosting environments
- Internal access controls and user authentication
- Regular audits, monitoring, and security checks
- Employee confidentiality agreements
If you suspect a data breach or unauthorised access, notify us immediately.
10. Third-Party Links
Our Website may link to external sites or tools.
We are not responsible for their privacy practices.
Always review third-party policies before sharing personal data.
11. Cookies
We use cookies for:
- Website performance and analytics
- Remembering preferences
- Enhancing user experience
You can disable cookies through your browser, though some features may not work properly.
12. Social Media
We manage official social pages for updates and engagement.
Do not share confidential or sensitive information on public posts or messages.
13. Changes to this Policy
14. Contact Us
For any privacy-related concerns or requests, contact:
Data Protection Officer.
Radiant Techverse Technologies Pvt. Ltd.
Mumbai, Maharashtra, India
15. Definitions (For Reference)
- Personal Data:Any information that identifies an individual.
- Processing:Collecting, storing, using, or transferring personal data.
- Data Subject:The person to whom the data relates.
- Third Party:Anyone other than RTechVerse and its authorised staff.
- Consent:A clear and voluntary agreement to process personal data.
rtechverse.com
IT Consultant and Solutions